Online justice services in Morocco: criminal record, Mahakim and judicial procedures

Practical guide — online justice services in Morocco

A judicial procedure is serious enough without losing time searching for the right portal. Justice digital services help distinguish a document request, file tracking, complaint or search for a court.

Here you will find a clear path to choose the right e-service, understand what each portal allows you to do, and prepare the useful information before starting. The selection is intended in particular for citizens, litigants, professionals and people who need a judicial document or information.

Online justice services in Morocco: which services are available?

The page brings together 6 services related to this topic. Rather than opening several websites at random, you can start from your objective and then choose the relevant portal. The listed services cover the following needs in particular:

• request a criminal-record extract
• access a procedure related to the nationality certificate
• track case information through Mahakim
• consult the ministry’s electronic services
• submit or track certain complaints
• locate the competent court

Online services make access easier, but they do not replace legal advice. If your situation involves appeal deadlines, litigation or important rights, quickly check the rules applicable to your file.

Which portal should you use for your procedure?

The following table lists the services included in this category. It does not replace the requirements published by the responsible organization; it is a quick reference to help you choose the right entry point.

How can you prepare your online procedure without wasting time?

1. Define precisely what you are looking for

Start by stating your need in one concrete sentence. Avoid an overly broad search such as “I want to complete a procedure.” Instead, ask yourself what result you expect: obtain a document, consult information, submit an application, track a case, pay a fee or book an appointment. This precision will help you choose between services that may appear similar.

2. Check that the service matches your profile

Some platforms are intended for all users, while others target professionals, employers, students, property owners, insured persons or businesses. Read the access requirements before creating an account. If a service requires an identifier, case reference or authorization, prepare it before you begin to avoid an interruption while entering information.

3. Prepare your supporting documents before submitting

The exact documents vary by procedure. Keep your identity documents, administrative references, contact details and supporting documents directly related to the request at hand. Do not send extra documents “just in case” when the portal does not request them; it is better to follow the official list for your situation.

4. Keep proof of your procedure

After a submission, payment or application, save the confirmation, case number, acknowledgement or receipt whenever one is generated. These details may be essential for finding your request, contacting the organization or proving the date on which you completed the formality.

Documents issued, supporting documents and expected results

Some services issue or allow requests for documents, such as a criminal-record extract or certificate. Others provide access to case tracking, complaints or information about courts.

Services to know in this category

Criminal record — Request an extract online

Electronic gateway for requesting an extract from the criminal record according to the official procedures. If this service corresponds to the relevant step in your process, first open its page to check its role, then continue on the official portal. Check the procedure title, your profile and any requirements before validation.

Moroccan nationality certificate

Official portal providing access to information and procedures for applying for a Moroccan nationality certificate. If this service corresponds to the relevant step in your process, first open its page to check its role, then continue on the official portal. Check the procedure title, your profile and any requirements before validation.

Mahakim.ma — Courts portal

Portal providing access to digital services and information relating to the courts. If this service corresponds to the relevant step in your process, first open its page to check its role, then continue on the official portal. Check the procedure title, your profile and any requirements before validation.

Ministry of Justice — Electronic services

Institutional portal providing access to the ministry's digital services, information and platforms. If this service corresponds to the relevant step in your process, first open its page to check its role, then continue on the official portal. Check the procedure title, your profile and any requirements before validation.

Justice — Submit and track complaints online

Access point for services allowing complaints to be submitted or tracked via ministry platforms. If this service corresponds to the relevant step in your process, first open its page to check its role, then continue on the official portal. Check the procedure title, your profile and any requirements before validation.

Judicial map — Find courts

Guidance service for identifying the competent courts and consulting the judicial map. If this service corresponds to the relevant step in your process, first open its page to check its role, then continue on the official portal. Check the procedure title, your profile and any requirements before validation.

What should you check before submitting an application?

Check the address of the official portal

Administrative procedures and public services may involve sensitive information. Before entering personal data, check the domain name, the identity of the organization and that the connection is secure. The “Official website” buttons on this page are intended to direct you to the portals mentioned in the listings.

Review the information entered

A mistake in a name, reference, case number or email address can make follow-up more difficult. Review the important fields before submitting and, whenever possible, use the information already shown on your official documents to avoid spelling variations.

Documents to keep at hand

• your identity document if the procedure requires it;
• the references for the relevant case, contract, vehicle, business or registration;
• the supporting documents required by the procedure;
• an accessible email address and phone number;
• receipts or confirmations already obtained during a previous step.

Before clicking “Submit”

1. check the selected service;
2. review the requirements;
3. check the attachments;
4. check the amounts when a payment is required;
5. save the final confirmation.

What should you do if the service does not work or your situation is unusual?

First check that you are using the correct portal and that your browser is up to date. If a page does not open, try another network or device before restarting the whole procedure. If an error occurs after submission, use the service's contact channel rather than creating several identical cases.

If your situation does not exactly match the cases offered online, contact the competent organization. A platform is designed around standard scenarios and may not always cover an exceptional situation, an old case or a particular legal difficulty.

Tips for using online justice services in Morocco more effectively

• Start with the need, not the name of the portal. This will make it easier to choose the service that actually suits you.
• Check the dates. Campaigns, deadlines, opening hours and requirements may change.
• Use your official references. They reduce data-entry errors and make follow-up easier.
• Keep a copy of each piece of evidence. A receipt or case number may become your best way to find an application again.
• Avoid unnecessary intermediaries. When the procedure is directly available on the official website, use that channel first.

— services de justice en ligne au Maroc FAQ

Official sources to consult

To check the requirements, forms, deadlines, fees or opening periods for a service, consult the official portals linked from the listings directly:

• https://casierjudiciaire.justice.gov.ma/Accueil.aspx?culture=fr-FR
• https://nationalitemarocaine.justice.gov.ma/
• https://www.mahakim.ma/
• https://justice.gov.ma/

Conclusion: use the right service from the first step

A digital procedure is truly useful when it saves you an unnecessary search, a trip or an incomplete application. By starting from your objective, comparing the services in this category and checking the requirements on the official portal, you improve your chances of completing the process successfully on the first try.

Keep this page as a starting point for your next searches related to online justice services in Morocco. The detailed pages then allow you to reach the corresponding service without confusing the different organizations.